Common Service Questions and Answers

Q:  Do I have to make an appointment to bring my vehicle in?

A:  It is highly advised to book a service appointment.  By doing this we can properly ascertain your service requirements before you come in.   

Q: (via telephone to Hobbs) "Hey folks, what do you think this funny sound coming from my car/truck is?" (customer then holds telephone speaker to car/truck engine area).

A: While we can often give you advice as to what MAY be a problem over the telephone, it is often fairest to you (and to us) to bring your vehicle in to us for a much more accurate diagnosis!

Q:  How long will it take to fix my vehicle?

A:  Routine maintenance and repairs can usually be done the same day.  If possible, always call for an appointment before bringing your vehicle in.  If you do not need your service done immediately, you can book an appointment online.

Q: How do I get back to work/home if I have to leave my car/truck with you?

A:  Let us drive you back for free!  Hobbs Automotive provides courtesy rides back to your work or home (10 mile radius limit) at no charge.

Q:  I have a older foreign car.  Can you guys fix and maintain it for me?

A:  No problem!  Hobbs Automotive can repair most makes of foreign cars, regardless of age.